For the first time in India as part of its demand side management initiative, tow years ago, Tata Power rolled out Demand Side Response Program. Customised Energy Solutions (CES) was selected as an aggregator and service provider by Tata Power for this Voluntary Pilot Demand Response Program. Customised was selected in a competitive bidding process, on its technical strength and wide experience in operating these programs.
CES assisted Tata Power in designing the program and obtaining approval from State regulators (MERC). As an aggregator CES along with Tata Power approached customers to explain the concept and understand the potential. CES helps consumers to decide on load curtailment strategy, analyse performance and pay customer based on performance on behalf of Tata Power. The load curtailment measures include lowering air conditioning load, using thermal storage, shifting of process load and so on. This helps the utility to improve reliability by having power during peak demand and helps customers earn revenue by reduction in energy bills. This also helps emission reduction by lowering generation requirement.