The number of FASTag users in India has reached the 20 million mark, registering a growth of 400 per cent in a year. This has increased the total toll collection to Rs 920 million per day, which is a substantial increase in the daily toll collection from Rs 700 million per day a year ago. FASTag is contributing to nearly 75 per cent of the total toll collection as of now.
Digital payment through FASTag is being actively promoted by the National Highways Authority of India (NHAI) to enhance the user experience on national highways and reduce pollution on account of queuing of vehicles at toll plazas. The Central Government’s direction to move towards 100 per cent digital transaction for payments at toll plazas on national highways provided the impetus for the adoption of FASTag. Dedicated efforts by NHAI, the receptive approach of highways users and other stakeholders have led to a stupendous increase in the adoption of this digital mode at toll plazas.
FASTag uses radio-frequency identification (RFID) technology that provides users a smooth and effortless cross-over at toll plazas without having to wait or halt. The payment is made digitally through the FASTag linked to the bank wallet.
As social distancing has become the new normal, commuters are increasingly looking at FASTag as a toll payment option as it nullifies the chances of any human contact between drivers and toll operators. Being an inclusive technological tool for toll collection on highways, FASTag is a more practical and beneficial option.