Hyderabad-based tech-enabled solar firm Freyr Energy Pvt Ltd, announced the launch of SunPro+ mobile app to make it easier than ever for homeowners and businesses to transition to solar energy.
Using SunPro+, customers will be able to learn about solar, order a system, track installation progress and monitor system performance on their own, the company claimed in a press release.
Speaking on the occasion, Saurabh Marda, Managing Director, Freyr Energy said, “With the SunPro+ App, we want to set a benchmark in terms of what customer experience should be when he or she decides to go for a solar system. SunPro+ helps customers make the switch to solar confidently and realise their goals, whether that is maximising savings in electricity bills or switching to a clean source of power.”
Today, many businesses and homeowners face high electricity bills. Investing in a solar rooftop system, that has a life of 25 years, ensures reduced dependency on grid power and decreases electricity bill up to 90 per cent.
While the benefits of solar are well established, transitioning to solar has not always been easy for customers. Many customers defer their solar purchase due to the unavailability of accurate and relevant information to help with decision making. Lack of transparency, hidden costs and no after-sales support are other hindrances customers face regularly.
Finally, customers also end up with the hassle of dealing with several different entities through the journey of owning a solar system. These things undermine customer experience and slow down the adoption of rooftop solar.
With the SunPro+ App, anyone interested in solar can download the app, get a quote, place an order, track system installation and monitor system performance. The artificial intelligence-enabled technology ensures that users get information relevant and specific to their needs. In addition to this, the chat feature, SunBot addresses instantly answers any queries. Post-installation, customers also get useful notifications, e.g., when to clean the solar panels, how much electricity was generated and savings realised.
All system-related documents such as purchase order, warranty certificates, work competition reports, etc., are available in SunPro+ ensuring the customer has all required information for the lifetime of the solar system.
SunPro+ App is supplemented by Freyr Energy’s Pan-India sales and installation network to provide a seamless solar experience and value for money for its customers.