Siemens will install state-of-the-art Remote Diagnostic Services (RDS) for GAIL (India) covering gas turbines installed across Hazira-Vijaipur-Jagdishpur (HVJ) pipeline and Vijaipur C2/C3 Plant. The scope includes supply of RDS hardware, site installation and commissioning including three years’ remote Operational Service Desk (OSD) and Help-desk services. The 24/7, year-around accessible OSD will be equipped with machine learning tools and manned by technical experts to provide faster, higher quality troubleshooting and guidance for problem resolution.
GAIL is the largest state-owned gas transmission and distribution company of India and plays a pivotal role in meeting the energy needs of the country.