A Customer Satisfaction Survey conducted by the Airports Authority of India (AAI) between January and June this year in 52 small airports, having annual passenger load of less than 15 lakh, 14 airports, including Mangalore, share space in the Top 10. Hubli airport is ranked 19th. Of the 14, six are in the north, five in the south, two in the east and one in the west.
The airports were evaluated on 33 parameters, including availability of baggage trolleys, parking facility, waiting time in check
Tag: Customer Satisfaction Survey
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