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TRAI moves to check call drop menace

TRAI moves to check call drop menace
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To check the call drop menace, telecom regulator TRAI will soon put in place a new set of ´service quality benchmarks´, non-adherence to which may lead to stricter penal action against the mobile operators.

The new parameters should be announced within a month, TRAI Chairman Rahul Khullar said. ´It is a work in progress,´ Khullar said on the sidelines of an ASSOCHAM event, but declined to divulge details of the new parameters. He was replying to queries on whether the regulator was planning to change the parameters for quality of service norms including calls drops. The problem of call drops has become more severe in the recent past, while some Members of Parliament have also raised this issue with Telecom Minister Ravi Shankar Prasad.

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