Petroleum and Natural Gas Minister M Veerappa Moily informed reporters that the government recently launched a pilot project of portability for LPG connections in Chandigarh.
The project is aimed at enabling the customer, who is not satisfied with his present distributor, to shift his connection to another dealer.
In 2013-14, the three state-run fuel retailers – IOC, BPCL and HPCL – plan to launch the service in 25 districts, Moily said.
The government plans to offer portability between different companies in the second phase. This means an Indane customer would be able to change his connection to HP Gas or Bharat Gas.
The government also launched the ‘Lakshya’ project where the customers are given online choice to refill booking, register complaints and rate distributors, among others. Customers can also access these facilities through mobile devices.
RS Butola, Chairman of Indian Oil said that the rating of distributors would help to increase competition among dealers.
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